Last updated: July 2026
At Mental Youth, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your personal data whenever you visit our website or place an order.
Mental Youth is operated by Proxicélula Lda., VAT Number 517 412 136, with its registered office at Avenida Duque de Loulé nº 104 Cave, 1050-092 Lisbon, Portugal.
Information We Collect
When you browse our website or place an order, we may collect information such as your name, email address, phone number, shipping and billing addresses, payment information, order history and any information you choose to share when contacting us.
We also collect technical information automatically through cookies and similar technologies, including your IP address, browser type, device information and browsing activity on our website.
How We Use Your Information
We use your information to process and deliver your orders, communicate with you regarding your purchases, provide customer support, improve our website and services, prevent fraud and comply with our legal obligations.
Where you have given your consent, we may also use your email address to send you news, product launches and marketing communications. You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Payments
Payments made through our website are processed securely by authorised payment providers. Mental Youth does not store your complete payment card details.
Sharing Your Information
We only share your personal information where necessary to operate our business. This may include trusted service providers such as payment processors, shipping partners, website hosting providers and technology platforms that help us process orders and operate our online store.
We may also disclose information where required by law or where necessary to protect our legal rights.
We never sell your personal information to third parties.
Cookies
Our website uses cookies and similar technologies to ensure the website functions correctly, improve your browsing experience, analyse website traffic and understand how visitors interact with our store.
You may manage or disable cookies through your browser settings. Please note that some website features may not function correctly if cookies are disabled.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, including compliance with legal, accounting and tax obligations.
Your Rights
If you are located in the European Economic Area or another jurisdiction with applicable privacy legislation, you may have the right to access, correct, update, delete or restrict the processing of your personal information. You may also object to certain processing activities or request a copy of your personal data in a portable format, where applicable.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology or legal obligations. The latest version will always be available on this page.